Positive takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from merchants who register for services and submit information to Positive through the Internet.

Information Collection and Use

Positive has two levels of information collection and use. The first level is on our website. Positive uses Google Analytics™ to monitor and track visitor activity on our website. We do not retain your personal information or use cookies to collect your data, we exclusively use tracking data to improve the navigation and useability of our website for our visitors. Positive also employs the use of internet advertising and accordingly, we track how visitors arrive on our website.

The second level is that of setting up a merchant account which involves a higher level of information collection and use. Your rights thereunder are protected legislatively and as such, Positive is bound by law to adhere to certain principals and guidelines. These are not necessarily corporate policy but may be an extension of either your merchant processing agreement or law:

Positive collects personally identifiable information when you register for a Positive account, and when you use certain Positive products and services. Positive may also receive personally identifiable information from its resellers and other business partners.

In the course of processing a payment transaction, we receive from the merchant or financial institution information related to the transaction. This includes information about the payment that a consumer has furnished the merchant or financial institution in placing the order.

Positive uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment gateway services. We may also send merchants service announcements, newsletters, and periodic notices about specials and new products. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

Information Sharing and Disclosure

Protecting personally identifiable information about merchants and consumers is an important part of our business. We share and disclose such information only as described below.

Positive will send personally identifiable information about you to other companies or people when:

We have your consent to share the information; We need to share your information to provide the product or service you have requested; We need to send the information to companies who work on behalf of Positive to provide a product or service to you (these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).

Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) to the extent necessary for Positive to deliver payment processing services.

We also may release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply our Merchant Agreement and other agreements; or protect the rights, property, or safety of Positive, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.

In the event that Positive is acquired, merchant account information may be one of the transferred assets.

Information Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption. We are also CISP certified for your protection. See more on CISP by clicking on this link:

Changes to this Privacy Policy

Positive reserves the right to modify or amend this Privacy Policy at any time and for any reason. If you have additional questions about this Policy, please contact us at info(at)